How a visit runs

Five steps, in order.

This is the order the film follows, because it is the order the job follows. Most residential visits take between forty five minutes and two and a half hours depending on what is being treated.

  1. Beat 1 / 0:00

    You show us where you see them

    A trail on a bench, a mud track up a pier, droppings in the roof void. Whatever you have seen is the end of a road, and it tells us where the road starts.

  2. Beat 2 / 0:03

    We walk the outside before the inside

    The whole perimeter, with a torch and a moisture meter: weep holes, slab edge, mulch line, door seals, vents, taps. This is the part most quotes skip and it is where the answer usually is.

  3. Beat 3 / 0:09

    We name the species and the cause

    Coastal brown behaves nothing like a white footed house ant, and a German cockroach job is not an American cockroach job. Identification comes before anything is applied, every time.

  4. Beat 4 / 0:12

    We treat the right places, then close the gap

    Into cracks, voids and harbourage rather than across your benchtops, then the entry point is sealed, packed or meshed on the same visit. Sealing is in the price and is never quoted as an extra.

  5. Beat 5 / 0:22

    You get the photos and the warranty the same day

    What we found, what we used, what you should fix, and the twelve month warranty on ants, cockroaches and spiders. If something comes back inside it, so do we, at no charge.

Albany Creek, QLD 4035

Fenceline walks the whole perimeter of a house before anything is treated, so the gap that let the pests in gets closed on the same visit.

Since 2011 Owner run, out of a garage at Albany Creek
16,000+ Homes and businesses treated across the northside
2.1% Jobs that came back under warranty, three year average
12 months Warranty on ants, cockroaches and spiders

The difference

The gap is the job.

The ants are not the problem. The gap they walked through is.

Wes was a carpenter for eleven years before he held a pest licence. He kept opening up northside houses and finding the same thing behind the cabinets. A weep hole rendered over. A slab edge that had never been sealed. A door frame packed with foam that had gone brittle in the sun.

The pest bloke would arrive, spray the skirting boards, be gone in fifteen minutes and never once walk the outside of the house. So Fenceline does that first. Every job starts with a full perimeter walk, inside and out, before a price is written, and whatever we find that lets pests in gets closed on the same visit.

Perimeter walked first Sealing inside the price No entry point found, no charge
A gap in a concrete slab join beneath a rendered wall, with one ant beside it
The slab join at a Cashmere house. Three operators had treated for ants over two years. Forty minutes outside found this.

What a perimeter walk is

Six places, first.

Nothing on this list is exotic. It is the same six places on nearly every slab on ground house on the northside, and between them they explain most of what turns up inside.

  • Weep holes Open, or rendered over during a renovation. A blocked weep hole is a wet wall and a way in.
  • Slab edge The join has to be visible. If landscaping has buried it, we say so and price the fix.
  • Mulch line Garden beds banked above the slab bridge the treated zone and hold water against the footing.
  • Door seals Laundry and garage doors. A brittle seal is the cheapest gap on the property to close.
  • Vents and eaves Torn subfloor vents and open eave gaps are how rodents get in and stay in.
  • Roof void Rub marks, droppings and mud leads on the truss timbers, checked before anything is applied.

Services and prices

What it all costs.

Ranges, not teasers. The bottom of each range is a single storey house on a slab that we can walk all the way around. The top is a second storey, a tight side boundary or more than one nest. You get the fixed number in writing after the walk, before anything starts.

See the plans and prevention items

A pantry shelf of plain clip top jars in a northside kitchen, clean and in order

The result

Your pantry back. Lease ended.

Twelve month warranty on ants, cockroaches and spiders after a full home treatment, with return visits at no charge inside that period. If something comes back, the technician who did your job is the one who comes back for it.

The numbers

The numbers.

Sixteen thousand jobs since 2011, averaged across the last three years and rounded down rather than up. The return rate is the number worth arguing about, so it is on the page with the rest.

16,000+ Homes and businesses treated since 2011 Across Brisbane's northside and the southern Moreton Bay region
2.1% Jobs returned to under warranty Averaged across the last three years
8 in 10 Booked inside two business days Excluding termite management installs, which are scheduled
740 Termite inspections a year Roughly two thirds of them repeat annual inspections
9 years Average technician experience Averaged across our three licensed technicians

Licences and cover

  • Licensed pest management technicians under the Queensland Health pest management scheme
  • Timber pest inspection accreditation, reporting to AS 4349.3 and AS 3660.2
  • Member of the Australian Environmental Pest Managers Association
  • Public and products liability cover of ten million dollars, certificate available on request
  • Working with children checks held by every technician who attends a school or childcare site

What the northside says

Sixteen reviews.

Wes spent longer outside than inside and found they were coming in through a weep hole that had been rendered over during a reno. Three weeks and not one ant on the bench.

Bree M., Albany Creek Ant control and trail tracing

Read all sixteen, filtered by service

  • The proofing was the part that mattered. Two winters of rats in the roof and it turned out to be a torn vent behind the aircon bracket. Meshed it and that was that.

    Nerida S., Strathpine Rodent control and proofing

  • Booked Tuesday, inspected Thursday, report by four that afternoon. Our solicitor said it was the clearest one she had read all month.

    Angus W., Warner Pre-purchase pest and timber inspection

Service area

Twenty suburbs.

Albany Creek out to Petrie in the north, Samford Valley in the west and Carseldine in the east. If you sit just outside it, ring and we will tell you straight rather than book you and cancel.

Albany Creek Ferny Hills Everton Park Carseldine Petrie Samford Valley 5 km 30 km of Albany Creek

Every suburb we cover

  • Albany Creek
  • Bridgeman Downs
  • Eatons Hill
  • Cashmere
  • Warner
  • Bunya
  • Ferny Hills
  • Arana Hills
  • Everton Hills
  • Everton Park
  • McDowall
  • Aspley
  • Carseldine
  • Bald Hills
  • Strathpine
  • Bray Park
  • Brendale
  • Lawnton
  • Petrie
  • Samford Valley

What each pocket is actually like

Most jobs on the northside are booked inside two business days.

Check a time

Book an inspection

Tell us what you have seen and where. We will come back with a time and a price range, and confirm the fixed number after we have walked the property.

or call 0491 573 087

This is a demonstration form. Nothing is sent and nothing is stored.

Ring us

0491 573 087

Wes answers before seven most mornings.

Hours

  • Mon to Fri 6:30am to 4:30pm
  • Sat 7:00am to 12:00pm
  • Sun Closed

After hours

Leave a message any time. We return calls from 6:30am the next working day, and a wasp or bee nest near a school, a childcare centre or a play area gets moved to the front of the day.

What we promise

  • Twelve month warranty on ants, cockroaches and spiders after a full home treatment, with return visits at no charge inside that period
  • The quote is fixed in writing before we start, including any sealing or proofing work it needs
  • If we cannot find the entry point on an ant or rodent job, the inspection is not charged
  • We put the furniture back, brush down what we knocked off and take the rubbish with us